AI Predictions that Could Impact Marketers in 2025 [Trending Data & Expert Insights]
AI has gone mainstream.
AI has gone mainstream. Although the technology is still evolving, it’s already changing how we work. With the help of AI-powered tools, us workers can automate a variety of tasks, from drafting email subject lines to understanding search performance. If you're curious about where AI is going — and how you can leverage it — I've listed 7 of my AI predictions for 2025. Our 2024 AI Trends Report found that 53% of respondents think fully implementing AI/automation at their company will bring unprecedented growth. I agree with this opinion, but to take it a step further, companies that will achieve this growth in 2025 will be the most strategic and efficient implementors of AI. The AI-powered processes and tools they use will be specific to their business needs, which is a stark contrast to when the proverbial AI boom started, and many were using it in any way they could (which made sense because it was so new). There are so many AI tools out there, so how do you narrow your focus and choose what works best for you? Here’s my advice: I’m not surprised that AI has entered the search space; it’s helpful. AI-powered search engines and AI overviews (AIO) in Google results have already changed how search works. But while AI is helpful (and despite how I’ll later talk about AI as a secret weapon for SEOs), businesses in 2025 have to remember that people still want to hear from humans, and personality-driven content will win. Take me, for example. I read AI overviews, but I scroll past them for more information. I want a first-person perspective or experience to really help me make a decision. I think this quote from Holly Bowyer and Julie Neumark, partners at Media & Marketing Minds, said it best: “Don’t get so seduced by [AI’s] shimmer that you neglect ‘human intelligence.’ You need to be at the helm in order to maximize the efficiency AI brings.” My best advice for meeting this need is to follow Google’s experience, expertise, authoritativeness, and trust (EEAT) framework to create content that AI tools can’t replicate. Understand the true intent behind consumer searchers, and use your subject matter experience and expertise to create helpful and useful content that answers what they’re looking for. Your content should be filled with your personality and first-person perspective that can’t be found elsewhere (or replicated by AI). All of this helps you build trust, and trust inspires people to come back. Some other things to do: Artificial intelligence isn’t close to writing the next New York Times bestseller (although I feel we’re due for a scandal like this sometime soon), but it can streamline many content marketing tasks. Next year, I predict that content marketers will become even more empowered by AI, which will help them execute repetitive tasks like coming up with ideas, writing rough drafts, and summarizing large amounts of data. For example, the algorithms behind AI tools can do a lot of the legwork in gathering, analyzing, and interpreting information from across the web. My advice: If you use AI as part of your content marketing strategy, don’t forget what I mentioned before: consumers still want a human perspective. Using a gen AI tool to write a blog post and then publishing that post without any edits or personalized insight isn’t the best way to service your audience. Leverage it as a first-step tool, and always input your perspective and insight. 78% of marketers say personalization has a "strong" or "extremely strong" impact on customer relationships. While creating these experiences with older marketing techniques and technology was once extremely difficult, AI has opened the door to more pinpointed personalization opportunities. We're already seeing heavy AI personalization in the marketing industry. For example, many tools allow brands to send marketing emails with names and personalized information based on contact list information. In retail, consumers regularly get emails or e-commerce recommendations for certain products based on what they've recently viewed or purchased. In 2025, businesses will use AI to take personalization a step further, especially for solid one-to-one personalization. AI is definitely used to help us “get things done,” but it can also help scale, personalize more, and find target audiences easily. Here are some ways to stay up on this trend: Talking about using AI for personalization is a perfect segue into my next prediction for 2025: companies embracing responsible AI practices and prioritizing privacy. AI systems rely on data to make decisions, and the data comes from various sources, such as social media posts, online databases, public records, and general online activity (e.g., posting a review on Yelp). Sure, this process seems harmless enough, but it reveals a lot about a person’s life. So, any time you collect customer data (especially individualized customer data), you need to be careful. Customers trust you to use (and store) it safely, responsibly, and exactly as you promised. The data these AI systems rely on can also be biased because society is biased. The data it has access to likely isn’t representative of entire populations, so it can produce results that uphold these biases. To boil it down, consumers are wary of AI, especially about how businesses use it to process their data, and you’ll have to stay aware of that sentiment. Things you can do include: AI can automate necessary but time-consuming tasks for SEOs, like keyword research, competitor analysis, and website optimization. Those using it for this have already seen the benefits: Campbell’s Soup started to use AI-powered SEO automation to compress 75,000 images in a single day. This helped the brand rank on page one of SERPs for 4k keywords within a few weeks. Because it benefits web traffic and results, I expect investment in AI-powered SEO tools to grow. To stay current and use AI in your SEO strategy, you can use tools to: A new element to SEO optimization is ensuring your site appears in LLM search engines and AIOs. Our new AI Search Grader can help you do exactly that by analyzing your site to see how visible it is in AI-powered search engines, how it's being talked about, and where you can improve. People were worried, and some still are, about AI leading to a reduction in human-led jobs. The more than likely reality, going into 2025, is that it will fit more naturally into the daily lives of all employees, not replace them. It will complement the work we do and supercharge the skills we already have. I’m not alone in this belief: 60% of our survey respondents say that, in marketing, they see AI working in conjunction with marketers and assisting them in performing most of their job duties. Those who embrace this technology — and integrate it into their workflow— can maintain a competitive edge while saving time in the process. Here’s how you can stay up in a world where AI is more embedded in our daily work requirements, As John McCarthy, one of the fathers of AI, once said, "As soon as it works, no one calls it AI anymore." It's 2024, and AI has gone mainstream. There's no denying its potential to transform a variety of industries, and marketing is no exception. It can help companies create more, scale faster, and build more personalized experiences. But to pull it off, marketers must stay agile as they embrace and innovate with AI.1. Efficient and specific use of AI will give companies a competitive edge.
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2. Personality-driven and human-led content will win.
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3. AI will give content marketers a significant lift.
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4. Consumers will demand more personalization, and AI will deliver.
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5. Responsible AI is a requirement.
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6. AI will become a secret weapon for SEO strategists.
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7. AI will fit naturally into the daily lives of all workers, not replace them.
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