Delta is the No. 1 domestic airline for on-time arrivals, service, comfort and more
Bounced compared 60 domestic and international airlines using factors like number of on-time arrivals, cancellations, in-flight entertainment and more.
MikeTyes
Bounce, a luggage storage company, compared U.S. airlines to determine which is the best domestic airline. The factors Bounce considered for their ranking include:
on-time arrivalscancellationsflightsmeal scorein-flight entertainment scoreseat comfort scorestaff service scorefree carry-on allowancefree checked domestic allowancefree checked international allowanceairline scoreNo. 1 best domestic airline: Delta
Index score: 6.05
Delta Air Lines ranked as the highest-rated domestic airline in the U.S.
According to Bounce's 2023 Airline Index, Delta recorded the highest percentage of on-time arrivals at 81.82% and one of the lowest cancellation rates at 1.96%.
The airline also recorded the highest scores for its in-flight experience and earned a 3 out of 5 for its in-flight entertainment, meals, seat comfort, and staff service.
Delta Air Lines is headquartered in Atlanta, Georgia and operates over 4,000 daily flights to more than 280 destinations on six continents.
Southwest Airlines ranked as the second best domestic airline, according to Bounce's 2023 Airline Index.
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Top 10 best domestic airlines 2023
Southwest Airlines is the second highest-rated domestic airline, with a score of 5.56.
While the airline only scored 2 out of 5 for its in-flight entertainment, Southwest excelled thanks to its baggage allowance policy.
Southwest allows customers two free checked bags up to 50 pounds each. You can also have one carry-on bag and one personal item if they go in the overhead bin and under your seat, respectively.
According to its company website, the airline operates at 121 airports across 11 countries.
Hawaiian Airlines ranked as the third-best domestic airline, according to Bounce's 2023 Airline Index.
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Hawaiian Airlines ranked as the third-best domestic airline, earning a score of 5.14 in Bounce's Airline Index. Hawaiian also has the lowest cancellation rate of all domestic carriers.
Headquartered in Honolulu, Hawaiian Airlines is the largest operator of commercial flights to and from the U.S. state of Hawaii.
Hawaiian Airlines offers non-stop service to Hawaii from destinations in North America, Asia and the South Pacific, as well as to every major Hawaiian Island.
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