Emirates Launches Immersive Travel Store in London

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Emirates, the world’s premier international airline, has officially opened its revolutionary “Emirates World” travel store in London. This is an important milestone because it is the first in Europe and part of the airline’s ambitious aim to open 40 similar outlets globally. The new retail facility in central London provides customers with a unique and immersive shopping experience.

The new Emirates World store on Cromwell Road in South Kensington, London, offers a cutting-edge retail experience. By combining advanced technology, personalised travel guidance from experienced agents, and immersive interactive displays, the store aims to deliver Emirates’ renowned hospitality directly to customers.

Adnan Kazim, Emirates’ Deputy President and Chief Commercial Officer, and His Excellency Mr. Mansoor Abulhoul, the UAE Ambassador to the UK, officially inaugurated the Emirates World store in London. The event brought together distinguished guests, including top executives from Emirates’ commercial and sales teams, valued corporate clients, and industry partners.

Adnan Kazim, Emirates’ Deputy President and Chief Commercial Officer, said, “Booking a flight or holiday is more than just a financial decision but an emotional experience. We’re committed to making each visit memorable for our customers with personalised services and immersive displays that highlight our premium in-flight products. The Emirates Travel Store in London reflects our long-standing relationship with the UK, a key market since our first flight here 37 years ago. We’re excited to welcome customers and fulfil our ‘Fly Better’ promise by bringing the Emirates brand to life.”

A New Era of Travel Retail with Emirates

In addition, the Emirates World store in London provides customers with a taste of the airline’s world-class travel offerings. Visitors can explore a replica of a First-Class private suite, experience the spaciousness of a full-sized A380 Onboard Lounge, and even try out a Premium Economy seat to get a firsthand feel for this popular cabin class.

Not only that, the spacious 270 square meters Emirates World store has a warm, inviting feel with a modern touch. It’s a bright, airy space where you can plan your next adventure comfortably. Whether you’re looking to book a flight or a holiday package or have questions about the Skywards loyalty program, our friendly team of travel experts is here to help. With seven dedicated customer service desks, we’re always ready to assist you with your travel needs.

Furthermore, Customers can benefit from modern technology, such as self-service kiosks assisted by travel consultants and a fun “selfie mirror” that allows them to take photos with friends and family against stunning travel destination backdrops.

The Emirates World store offers a wide range of Emirates Official Store merchandise and travel accessories. Customers can choose from aircraft models, useful travel gadgets, or exclusive Emirates-branded Wimbledon 2024 towels.

Additionally, Emirates Holidays, the travel package division of Emirates Airlines, has launched a new store in the Cottons Centre. Forty-five experienced travel consultants will greet customers, offering expert advice, customised holiday packages, and exclusive deals.

Your Gateway to Global Adventures

Emirates offers 133 weekly flights between the UK and Dubai, connecting passengers from seven UK airports to over 140 destinations worldwide. Emirates operates flights from Heathrow, Gatwick, and Stansted in London alone, carrying over 45,000 travellers to and from the UK capital each week.

Emirates boasts the world’s largest fleet of A380 aircraft, with 116 planes in operation. Renowned for its exceptional onboard experience, the Emirates A380 is a favourite among travellers for its spacious and comfortable cabins, quiet environment, and distinctive features like the Onboard Lounge and First-Class Shower Spa. Passengers can also indulge in award-winning inflight entertainment on ice, featuring over 6,500 channels of on-demand content across the industry’s largest screens in all cabins.

Lastly, whether you’re a seasoned traveller or planning your first adventure, the Emirates World Travel Store offers an unforgettable experience. Its immersive displays, personalised service, and wide range of products and services make it the perfect place to start your journey.