Collective Healing Starts with Deeper Understanding

In today’s interconnected yet paradoxically divided world, the path to understanding each other requires more than just good intentions or calls for unity. While practices like loving-kindness meditation can help soften our hearts, true bridge-building demands something more: the cultivation of a deeper understanding.

What Is Deeper Understanding?

Mindfulness practices, including compassion meditations, settle the mind and prepare us to see the bigger picture beyond our immediate judgments. Yet a common mistake we all make is that once we feel calmer, we rush back into our worlds and don’t make time to gain a deeper understanding of the dissatisfactory situations we find ourselves in. If we don’t know the root causes for these situations, we can’t find the right solutions to resolve them.

Meditation is an important first step. It’s like shining a light on the surface of a lake—it illuminates our immediate thoughts, reactions, and judgments without our getting caught in them. This initial glimpse brings us closer to our present moment experience and is a starting point for discovering what is underlying our reactions.

Deep understanding is like diving below the illuminated surface to deeper waters, where light gradually dims. Through patient listening to ourselves and others, we begin to uncover hidden layers of meaning:

The root causes of our behaviors The subtle biases that shape our views Our needs and intentions The complex web of interconnections between our experiences

As we venture deeper, each level reveals new insights previously concealed from view, from our personal patterns to our shared human experiences.

When we take time to listen with genuine openness, we can trace surface reactions back to their sources, examining the assumptions and beliefs that lie in deeper waters. This patient exploration helps us understand not just the immediate situation, but the broader context that created it: the historical patterns that shaped it, the various perspectives that surround it, and the potential consequences of our responses to it.

This process of illumination and deep listening creates space for transformation. By understanding both what floats on the surface and what lies in the depths, we can begin to shift our habitual patterns and make choices that arise from genuine wisdom rather than reactive impulses.

The Power of Understanding

We are all shaped by our experiences, fears, and hopes. Our inherent biases may cloud our ability to see our interconnectedness, but they don’t negate it. The path forward isn’t about eliminating differences—it’s about building bridges of understanding across them.

The path forward isn’t about eliminating differences—it’s about building bridges of understanding across them.

What might change if we could:

Stop rushing to judgment and truly listen? See our own fears reflected in others? Recognize that everyone is acting from their best understanding? Look beyond political labels to our shared humanity? Address the root causes of our divisiveness?

Pausing to step back for a deeper understanding is particularly important in the modern world to step out of our echo chambers.

The Echo Chamber Effect

Our modern information landscape often amplifies our differences while obscuring our common humanity. Social media algorithms, targeted advertising, and news feeds tend to create echo chambers where we mainly encounter views that confirm our existing beliefs (known as confirmation bias). This is not to say that there aren’t real and significant disagreements around some social and political issues. Yet in many cases, this digital architecture of division can transform different lifestyle choices or policy preferences into seemingly unbridgeable moral chasms.

Breaking free from these echo chambers requires both personal boundaries and intentional engagement. While working with a group of researchers, I studied the lived experiences of young Black women to understand how to navigate these digital spaces more effectively. Together, we created educational materials including a freely downloadable handbook—“The Intentional User”—for empowered social media use.

While the handbook was designed for young Black women, it contains useful strategies and skills for everyone to benefit from the opportunities social networks offer for skill building, connecting, and getting our message out while creating boundaries to protect our time and psychological well-being. The handbook also shares crucial skills—curiosity and compassion—for engaging across differences, helping users step outside their algorithmic bubbles while maintaining healthy digital boundaries.

This dual approach—setting personal limits while reaching across divides—offers a path toward using social media in service of both individual growth and broader understanding. However, shifting the ways we engage with social media is only the beginning.

Deeper Understanding to Intentional Action: A Three-Step Framework for Collective Healing

In polarized times, meaningful change starts with how we show up in our communities. We don’t have to wait for the elections or the next big incident to start taking action, individually and collectively.

If the above statement feels impossible for you right now, know that it’s OK to feel this way. When emotions run high and uncertainty prevails, we first need a framework for processing our experience and beginning to heal within. And, as we know, true healing also calls us to move beyond self-care to engage in dialogue and intentional action based on deeper understanding.

Below, I share a mindful framework to return, listen, and begin taking practical steps to move from division to connection. The three steps are cyclical and work together.

Step 1: Return to Non-Judging Awareness

The first step, before responding on the spot or making decisions, is to return to our non-judging awareness of our present moment experience. Depending upon the situation and available time, choose from mindfulness-based practices such as the ones below:

i. Pause and Center

This is an invitation to simply pause and return to centered awareness before responding:

Take a few conscious breaths.  Feel the breath moving and creating spaciousness in your body Ground yourself physically—for example, feel your feet on the ground Practice mindful walking, stretching, or being in nature

ii. Inner Awareness 

Turn your attention towards your inner experience with non-judgment and curiosity: 

Notice physical sensations (tension, racing heart, clenched jaw) Observe thoughts without getting caught in them  Name emotions as they arise, without trying to avoid, justify, or fix them (“There’s anger,” “There’s fear”) Watch for automatic reactions and habitual patterns

iii. External Awareness

Once you feel centered in your own experience, direct your attention outward, with non-judgment and curiosity:

Observe others’ facial expressions and body language Notice tone of voice and choice of words Pay attention to the broader environment and context Watch for collective emotions in groups Notice what’s being said and what’s left unsaid

Step 2: Listen for Deeper Understanding

Once we feel connected with our inner and outer awareness, we can start to listen for a deeper understanding beyond surface reactions. When we hear someone express views that differ from ours, our first instinct might be to argue or dismiss. Instead, try these approaches:

    i. Practice Active Listening

We use the filters, or default biases, shaped by our past conditioning to listen and react. It is helpful to rehearse strategies for disrupting your default biases and listen with an open mind:

Count to five before responding Use phrases like “Help me understand…”  Use phrases like “What I hear you saying is…” to check understanding  Notice when you’re planning a rebuttal instead of truly hearing Ask follow-up questions that deepen understanding rather than pose a challenge

     ii. Acknowledge Valid Concerns and Shared Values

In my capacity as a town councilor, I worked in a community that was highly polarized on many critical issues. Yet, we shared legitimate fears of change and uncertainty, along with care for our loved ones and the community. In that, we were more similar than different. Experiment with the following suggestions:

Instead of “They don’t understand,” ask “What experiences shaped their view?” Shift from “They’re wrong,” to “They’re responding based on their lived experiences” Focus on common desires: safe communities, good schools, economic security Identify mutual concerns: healthcare costs, environmental changes, children’s future

Instead of “They don’t understand,” ask “What experiences shaped their view?”

   iii. Move Beyond Stereotypes

No matter how good our intentions are to view situations in a balanced way, each of us brings a conditioned lens which automatically focuses on certain aspects of the situation while leaving out others. Here are a few practical ways to disrupt our stereotypes:

Question your assumptions about “those people” Look for individual stories behind group labels Remember times your own views have evolved Seek out diverse perspectives intentionally Notice binary thinking and expand possibilities

   iv. Explore Creative Solutions  

When we let go of our attachments to our beliefs and assumptions, we make room for new possibilities. Trust that you will know what you need to know. Here are a few suggestions to engage fully and intentionally:

Engage with both/and instead of either/or thinking to explore new possibilities Consider multiple truths existing together Focus on shared aspirations Build on others’ ideas

Step 3: Begin Taking Action

While our good intentions and deepening understanding are essential, the challenges we face call for engaged action aligned with our intentions and insights for collective healing. In our fast-paced, polarized culture, it’s natural to feel overwhelmed and step back from difficult situations. We might find ourselves avoiding uncomfortable conversations or disengaging from collective challenges that feel too complex or contentious.

The challenges we face call for engaged action aligned with our intentions and insights for collective healing.

Yet each of us has the capacity to contribute to positive change, even in small ways. By bringing mindful awareness and a deeper understanding to our various roles—as consumers, leaders, and community members—we can take meaningful steps toward building more connected communities. Here are some practical ways to begin:

As Conscious Consumers

Often, we may not see how our daily choices as consumers connect to our deeper values and impact our communities. Yet each purchase we make is an opportunity to support the kind of world we want to create. Our spending decisions ripple out to affect local cultures, environments, and the well-being of our neighbors. 

Even in times of national division, we can strengthen our local communities through mindful choices about where and how we spend our resources. Here are some ways to align our consumer choices with our values:

Support local businesses across community divides Join community-supported agriculture programs Use local financial services that reinvest in your area Participate in resource-sharing networks§  Consider the values and consequences of the business on suppliers, employees, consumers, and the environment before giving your purchase dollars and attention to that business

As Leaders

Leaders have unique opportunities to create environments that foster understanding and bridge divides. Whether leading teams, organizations, or community initiatives, we can use our influence to build structures that support both individual growth and collective healing. Drawing from a deeper understanding of different perspectives and needs, here are ways to lead with intention for collective healing and growth:

Model respectful disagreement Build diverse, inclusive teams that bring multiple viewpoints together Create forums for open discussion Implement fair policies that respect different viewpoints Make time and space for developing skills for deeper understanding through workshops, training, and practice sessions Allocate resources for ongoing learning and healing practices within the organization

As Community Members

We can seek out opportunities to build bridges across divides by aligning our thoughts, speech, and actions with our insights and intentions based on a deeper understanding of our shared humanity and unique journeys:

Join cross-cultural community projects Participate in local government meetings Start neighborhood initiatives that require cooperation Create and join spaces for regular dialogue

Moving Forward

True resilience grows through consistent, intentional action emerging from a calm mind and deeper understanding. Each time we return to our non-judging awareness, listen deeply for a deeper understanding, and begin taking action, we create ripples of positive change throughout our communities. The goal isn’t to eliminate differences but to create spaces where differences contribute to our collective strength.

Remember: Small actions, emerging from deeper understanding and repeated consistently, create lasting change. Start where you are, with what you have, and build from there. Each step toward understanding, no matter how small, contributes to our collective healing.