Hays Travel moves to larger branch in market town

Hays Travel is moving a branch to a new location in the Hampshire market town of Romsey.

Trading at the larger corner site starts on Thursday after staff move across tomorrow (Tuesday).

The high performing branch saw almost a third of revenue (30%) from new customers in 2023.

More: Dame Irene Hays: AI is ‘force for good’ with staff and customers

Hays Travel profit more than triples to top £51m

Retail director Jane Schumm said: “The capacity of the old Romsey branch didn’t suit the store’s needs and its growing customer base. 

“We have been holding out for a bigger and newer building to maximise the branch’s potential and create a more comfortable environment for colleagues.

“2024 is set to be an exciting year, with the store on track to achieve a considerable percentage increase in sales.”

Branch manager Natasha Elliott said: “We are incredibly excited to relocate to our new building, which is situated on a corner site – granting us more accessibility and visibility.

“Romsey is a town where a lot of people know each other and, alongside our marketing, word of mouth recommendations are our main source of exposure. 

“Maintaining our excellent service but in a newer, bigger site gives us confidence that our community relations will flourish even more than before.”