Where Clicks Go, What Agents Skip, Who’s Leaving Bing – SEO Pulse via @sejournal, @MattGSouthern
Where AI Overview clicks go, what agents skip on sites they can't read, and who's leaving Bing, plus the rest of the week's search news. The post Where Clicks Go, What Agents Skip, Who’s Leaving Bing – SEO Pulse...
Welcome to the week’s Pulse: Google’s explanation for lost clicks was tested; a case study showed why Core Web Vitals fixes target the wrong element; a report measured how agents handle pricing pages; John Mueller weighed in on agent access; and a longtime Bing leader announced his retirement.
Here’s what matters for you and your work.
AI Overviews Don’t Just Absorb Low-Value Clicks
Researchers shared new data from a randomized field experiment on Google’s AI Overviews. They found no measurable difference in bounce rates, return to search, or time on site between clicks that occurred with summaries and those that occurred without them.
Key facts: The study measured a 39.8% drop in organic clicks when AI Overviews appear. Losses focused on informational queries, while navigational and transactional queries showed no measurable change on smaller samples. Google VP of Search Liz Reid has said AI Overviews cut “bounce clicks,” the low-value visits users abandon quickly, but hasn’t released data to support that.
Why This Matters
If AI Overviews were mainly absorbing low-value visits, the extra clicks websites get when the summaries are removed should look worse, but they didn’t. The added clicks carried the same bounce rates, dwell time, and return-to-search behavior as the rest.
That leaves Google’s click-quality defense unsupported by the experiment’s data. A drop in clicks on AI Overview queries can’t be waved off as just losing visitors who wouldn’t have converted. We covered the original experiment in April, when it first measured the click loss. Reid has repeated the bounce-clicks explanation in several public settings, and Sundar Pichai addressed the same traffic question in May, but Google still hasn’t released the segmented click data that would settle it.
Read our full coverage: Google AI Overviews Study Finds Lost Clicks Weren’t Lower Quality
LCP Fixes Often Target The Wrong Element
Google’s John Mueller pointed to a case study explaining why so many Largest Contentful Paint (LCP) fixes fail to improve the score. In store layouts that vary by merchant, the browser can lock onto the wrong element, so every optimization after that targets something that was never the LCP.
Key facts: The case study, published on web.dev, traces a year of Core Web Vitals work. The team traced the store’s weak LCP scores to the browser locking onto the wrong on-page element, a side effect of how its templates loaded, then adjusted the pages so the browser measured the real main content. The retailer reports that a higher share of its online storefronts passed LCP afterward.
Why This Matters
The useful part here is the order of operations, more than the specific fixes. Before compressing another hero image, confirm which element the browser actually counts as the LCP, because in template-driven or carousel-heavy layouts it may not be the one you think it is.
Our own look at Core Web Vitals across CMS platforms found the same pattern in HTTP Archive data, where real-world LCP tends to break when the platform is slow to let the browser discover the main image, not only when a page is heavy.
What People Are Saying
The post drew a busy thread on Mueller’s LinkedIn, with more than 60 comments, and most of them centered on whether faster pages actually drive conversions.
The doubts came in two camps. On causation, Manhal Abou Zaki, an SEO manager at Omnicom Media Group, called the link indirect:
No matter how many case studies are presented, a faster-loading page can certainly support and facilitate conversions, but it’s unlikely to convince someone to convert solely because the page loaded more quickly.
Francisco Antonio Fuentes Figueroa, an SEO consultant, went after the reported conversion lift itself, noting it was a full-year pre/post comparison with other changes shipping alongside it and “no visible control group,” and asking whether any A/B or staggered-rollout data existed to isolate the LCP fix.
David Swinstead, who posts as The CRO Standup Comic, said he advocates for the speed-conversion link but still balked at its size: “But 9% uplift?” The counterweight came from Georgi Petrov, founder of Uxify, who said his own 50/50 tests run the other way, that “LCP changes move conversion more than people expect.”
The second camp went at rankings. Vijay V., a head of SEO, asked whether Core Web Vitals are a ranking factor at all, saying he hasn’t “seen any evidence they are.” Mueller’s reply compressed the debate into a line: “Sure I can earn more money, but will I rank better?” Vishal Parmar backed the doubt with field observation: sites with poor LCP, CLS, and INP that rank fine for competitive terms.
Others took the broader point the case study is making. Waqar Abdullah said the real lesson is to treat the LCP element as business-critical, not only to make the site faster. Amarachi Kalu put it as “revenue over checkbox”-that conversions are “what businesses remember.” Mat Bennett kept it light, noting the only place he still meets layout shift is “in Google products.”
Read our full coverage: Google’s Mueller Flags A Case On Why LCP Fixes Miss The Target
AI Agents Fall Back To Third-Party Sources When Pages Won’t Load
A report from Siteline ran a simulated Claude agent against 100 top B2B software products to see whether it could find their pricing. When the agent hit access errors or pricing it couldn’t read, it often pulled the numbers from third-party sites instead.
Key facts: Siteline founder David Kaufman had the agent try to report prices and features across a set of top B2B software sites. On a notable share of attempts, the agent hit an access error or unreadable pricing, and in those cases it was far more likely to abandon the brand’s own page and pull numbers from outside sources that can be stale. Most of the failures traced back to pricing loaded with JavaScript that the agents don’t render, or to prices hidden behind a sales contact.
Why This Matters
An AI agent is now a visitor you can accidentally lock out. A page that looks complete in a browser can read as empty to an agent if the important parts load client-side after the initial fetch. When that happens, the agent doesn’t stop. It finds the answer somewhere else, often on a third-party site or a competitor that lists its prices in plain text.
The fix is to make pricing and key features readable in the initial HTML rather than loading them afterward, and surface them prominently on the page.
Read our full coverage: AI Agents Struggle To Read B2B Pricing, Report Finds
Mueller Says Don’t Blindly Block Agentic Browsers
John Mueller was asked whether Google’s quality principles will change as AI agents browse sites for users. His answer was that most of the principles hold, with one new best practice worth noting.
Key facts: The question, put to Mueller on Bluesky, was whether guidance like “images provide a satisfying experience” still applies when the visitor is an information agent rather than a person. Mueller said he expects most principles to stay the same, because a site that’s useful to people is generally useful to agentic browsers too. He added that some details will evolve, and named not blindly blocking agentic browsers as a new best practice that will come into play.
Why This Matters
As my colleague Roger Montti points out, Mueller’s answer draws a line between two different things. Content quality standards aren’t being rewritten for the agentic era, because those standards were written for humans and agents are serving those same humans. What’s new is technical accessibility. A site can meet every quality bar and still hurt itself by blocking the agents that increasingly act on a user’s behalf.
Roger compares it to the early days of nofollow, when some sites sculpted their internal links to hoard PageRank and ended up starving important pages. Blocking agentic browsers could follow the same pattern, a technical decision made for one reason with unintended visibility costs later. The takeaway here is to check your bot and access rules before they quietly cut off a class of visitor Mueller says not to block blindly.
Read our full coverage: Google Answers Question About SEO For AI Agents
Bing’s Fabrice Canel Announces Retirement
Fabrice Canel, the Principal Product Manager who led Bing’s crawling and indexing team and championed IndexNow, announced his retirement from Microsoft after nearly 30 years. He shared the news in a LinkedIn farewell post, writing that he had accepted Microsoft’s Voluntary Retirement Program, effective July 1.
His exit removes one of Bing’s most recognizable contacts for the SEO and webmaster community, at a point when Bing’s index quietly powers AI search products like Copilot and ChatGPT’s web results. That role is why Bing’s index still matters, even as its consumer search share remains small.
Read our full coverage: Fabrice Canel, Longtime Bing Search Leader, Retires From Microsoft
Theme Of The Week: The Plumbing Under Search
The AI Overviews experiment is about measurement, whether the traffic Google takes was ever worth much. The LCP case study is a measurement story too, to see whether the browser is scoring the element you think it is. The Siteline report is about access, whether an agent can read your page well enough to send a buyer to your site. Mueller’s answer is about the rules of that access, and where blocking agents turns into a visibility problem. Canel’s retirement is the human version of the same story, one of the people who built and explained that layer stepping away.
Put together, the week is less about a new feature and more about the machinery underneath, how sites get measured, read, and reached as more of the audience arrives through an AI layer. The work of staying visible is moving one level down, into whether the systems in front of your readers can use what you publish.
Top Stories Of The Week:
Google AI Overviews Study Finds Lost Clicks Weren’t Lower Quality Google’s Mueller Flags A Case On Why LCP Fixes Miss The Target AI Agents Struggle To Read B2B Pricing, Report Finds Google Answers Question About SEO For AI Agents Fabrice Canel, Longtime Bing Search Leader, Retires From MicrosoftMore Resources:
Google Search Sends 23% Of Queries To The Open Web Google Gives Sites AI Search Opt-Out, But Not The Data To Use It AI Mentions May Not Translate To Trust, New Analysis SuggestsFeatured Image: fizkes/Shutterstock
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