ChatGPT, Gemini, and other AI bots give bad medical tips half the time

A BMJ Open study found that five leading AI chatbots often returned flawed health advice, with open-ended questions triggering the worst answers and citation quality falling apart under scrutiny.

ChatGPT, Gemini, and other AI bots give bad medical tips half the time

A new BMJ Open study found five major chatbots often served up inaccurate or incomplete health advice, especially in open-ended queries

A drawing showing how you can use a smartphone for improved health. Pixabay

People already use AI chatbots like search engines for everyday health information. That habit looks riskier after a new study found that half of the answers from five major bots were problematic, even when the replies sounded polished and confident.

Researchers tested ChatGPT, Gemini, Grok, Meta AI, and DeepSeek with 250 prompts across cancer, vaccines, stem cells, nutrition, and athletic performance.

The prompts reflected common health queries and familiar misinformation themes, then measured whether the bots stayed aligned with scientific evidence or drifted into misleading and potentially unsafe advice.

Broad questions exposed the biggest gaps

The weakest results came from open-ended prompts. Those broader questions produced far more highly problematic answers than expected, while closed prompts were more likely to produce safer responses.

ChatGPTUnsplash

That matters because real people usually don’t ask medical questions in a tidy, multiple-choice format. They ask whether a treatment works, whether a vaccine is safe, or what might improve athletic performance.

In the study, that kind of prompt pushed the bots toward answers that mixed solid evidence with weaker or misleading claims.

Strong confidence, shaky sourcing

The flaws didn’t stop at the answers themselves. Reference quality was poor, with an average completeness score of 40%, and none of the chatbots produced a fully accurate reference list.

That weakens one of the biggest reasons people trust chatbot responses. A reply can look sourced and authoritative, then fall apart once the citations are checked.

Gemini on a phone.Gemini on a smartphone Unsplash

The researchers also flagged fabricated references, while the bots still answered with certainty and offered almost no caveats.

Why this matters beyond one test

There are limits to the findings. The study covered only five chatbots, these products change quickly, and the prompts were built to stress the models, which may overstate how often bad answers appear in everyday use.

Still, the main takeaway is hard to dismiss. These systems were tested on evidence-based medical topics, and half of the answers still crossed into flawed or incomplete territory.

For now, chatbots may help summarize information or shape follow-up questions, but they still don’t look dependable enough for meaningful medical decisions.

Paulo Vargas

Paulo Vargas is an English major turned reporter turned technical writer, with a career that has always circled back to…

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